TERMS AND CONDITIONS

Last updated: 23 June 2026

1. About Us

This website, tinocarcare.com, is operated by Tino Car Care Ltd.

Tino Car Care Ltd is a company registered in England and Wales under company number 13724384.

Registered office:
44 Atherstone Court
Delamere Terrace
London
W2 6PE
United Kingdom

Email: info@tinocarcare.com

References to “we”, “us”, “our”, and “Tino Car Care” in these Terms mean Tino Car Care Ltd.

2. These Terms

These Terms apply when you browse our website, place an order, purchase products, or access our digital products and online course.

By using this website or placing an order, you agree to these Terms.

Our Privacy Policy, Return Policy, Shipping Policy, and Legal Notice also apply and form part of these Terms where relevant.

Nothing in these Terms affects any statutory rights you have as a consumer.

3. Placing an Order

When you place an order, you are making an offer to purchase the selected products or digital content.

An order confirmation email confirms that we have received your order. It does not mean that we have accepted it.

For physical products, a contract is formed when we dispatch your order.

For digital products or online course access, a contract is formed when we confirm that access has been provided.

We may decline or cancel an order before acceptance where there is a genuine reason, including:

• A product being unavailable.

• A pricing, product description, or technical error.

• An error in stock availability.

• An issue with payment authorisation.

• Reasonable concerns relating to fraud, unauthorised payment, reselling, or misuse of promotions.

Where we cancel an order before dispatch or supply, we will refund any payment taken for that order.

4. Product Information and Use

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and availability are accurate.

Product images are for illustrative purposes. Colours may vary slightly depending on your device or screen settings.

You must use our products in accordance with the product label, safety information, instructions, and any relevant vehicle or equipment manufacturer guidance.

Before using any cleaning, detailing, or protection product on a visible area, delicate surface, coating, wheel finish, interior material, or other sensitive surface, we recommend testing it on a small inconspicuous area first.

You are responsible for ensuring that a product is suitable for your intended use. This does not affect your statutory rights where products are faulty, misdescribed, or not fit for their normal purpose.

5. Prices and Payment

Prices shown on the website may change from time to time, but changes will not affect an order that we have already accepted.

The total price, applicable delivery costs, and any relevant taxes or charges will be shown at checkout before you complete your order.

Payment must be received and authorised before we dispatch physical products or provide access to digital products.

We may correct genuine pricing, description, or technical errors. If an error affects your order, we will contact you and give you the option to proceed at the correct price or cancel for a full refund.

6. Delivery

Delivery options, estimated delivery times, shipping costs, customs information, failed-delivery arrangements, and international shipping conditions are set out in our Shipping Policy.

Delivery estimates are not guaranteed unless we expressly agree otherwise in writing.

You must provide a complete and accurate delivery address, postcode, telephone number, and email address at checkout.

7. Returns, Refunds and Cancellations

Your cancellation rights, return process, refund terms, and treatment of faulty, damaged, or incorrect items are set out in our Return Policy.

Nothing in these Terms limits your legal rights in relation to faulty, misdescribed, or unsuitable goods.

8. Digital Products and The Ultimate Car Cleaning Method™

Digital products and course access are provided for your personal use only.

When you purchase access to The Ultimate Car Cleaning Method™ or another digital product, you are granted a limited, personal, non-transferable licence to access and use the content.

You must not:

• Share your account, login details, or course access with another person.

• Copy, reproduce, record, download, distribute, publish, sell, resell, or exploit any course content without our written permission.

• Remove copyright notices, branding, or other proprietary information.

• Use our content to create, market, or sell a competing course, guide, product, or service.

Our course content is educational and informational. Results will vary depending on your own ability, effort, equipment, vehicle condition, products used, and other circumstances. We do not guarantee any particular cleaning result, business result, income, or outcome.

Where you ask for immediate access to digital content during the 14-day cancellation period, you must expressly agree to immediate supply and acknowledge that you lose your cancellation right once access begins. This will be requested during checkout where applicable.

9. Intellectual Property

All content on this website, including product names, logos, branding, videos, photography, graphics, text, course materials, product descriptions, and designs, is owned by or licensed to Tino Car Care Ltd.

You may not use, reproduce, copy, modify, distribute, or commercially exploit any content from this website without our prior written permission.

10. Acceptable Use

You must not use this website:

• For any unlawful purpose.

• To interfere with, damage, disrupt, or attempt to gain unauthorised access to the website, its systems, or customer accounts.

• To upload or transmit malicious software, code, viruses, or harmful material.

• To scrape, copy, harvest, or collect data from the website without permission.

• To submit false, misleading, fraudulent, abusive, defamatory, or unlawful content.

• To infringe our intellectual property rights or the rights of another person.

We may suspend or restrict access to the website where we reasonably believe these Terms have been breached.

11. Third-Party Services and Links

Our website may contain links to third-party websites, payment providers, delivery partners, social media platforms, or other external services.

We are not responsible for the content, availability, policies, products, services, or practices of third-party websites or providers.

12. Liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for:

• Death or personal injury caused by our negligence.

• Fraud or fraudulent misrepresentation.

• Breach of your statutory consumer rights.

• Any matter for which liability cannot lawfully be excluded or limited.

Subject to the above, we are not responsible for losses that are not reasonably foreseeable, losses caused by events outside our reasonable control, or losses arising from your failure to follow product instructions, safety guidance, or reasonable usage advice.

If you are buying from us as a consumer, these Terms do not affect your legal rights.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, products, legal obligations, or website functionality.

The version published on our website at the time you place your order will apply to that order.

14. Governing Law

These Terms are governed by the laws of England and Wales.

If you are a consumer living outside England and Wales, you may also have the benefit of mandatory consumer protection laws in your country of residence.

15. Contact Us

For questions about these Terms, contact:

Tino Car Care Ltd
Email: info@tinocarcare.com